We collect the following categories of information when you interact with the Site:

• Contact details you submit (e.g., name, work email, company, phone) via forms such as “Book a Demo,” “Contact,” or newsletter sign-up.

• Communications you send us (support or sales inquiries).

• Usage and device data (IP address, device type, browser, pages viewed, and referral information) for analytics and to maintain Site security and performance.

• Cookies and similar technologies that help us understand Site usage and improve content. You can control cookies through your browser settings. Disabling cookies may impact Site features. (MSPwerks)

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We may also create aggregated or de-identified statistics to improve services and the Site; these do not identify you. (MSPwerks)

We use personal information to:

• Respond to demo requests and inquiries, and provide Site support. (MSPwerks)

• Send administrative messages (e.g., meeting confirmations, policy updates). (MSPwerks)

• Operate, secure, and improve the Site (including analytics and troubleshooting). (MSPwerks)
   

Send marketing communications (e.g., newsletters) if you opt-in; you can unsubscribe anytime. (MSPwerks)

Where applicable, we process:

• To perform a contract or take steps at your request (e.g., demo scheduling).

• For our legitimate interests (Site security, analytics, product improvement, responding to inquiries).

• With your consent (marketing emails, certain cookies).

• To comply with legal obligations.

We do not sell your personal information. We share it only with: (MSPwerks)

• Service providers/Processors (e.g., Site hosting, analytics, scheduling, CRM, email delivery) under contract to process data on our behalf.

• Affiliates within MSPwerks for purposes consistent with this policy. (MSPwerks)

• Legal and compliance recipients when required by law or to protect rights and security.

• Business transfers (e.g., merger, acquisition) where permitted by law. (MSPwerks)

We use cookies/analytics to measure traffic and improve the Site. You can disable cookies in your browser; some features may not work as intended if you do. (MSPwerks)

We keep Site-collected personal information for as long as needed to fulfill the purposes above, comply with legal obligations, resolve disputes, and enforce agreements. Typical marketing records are retained for up to 24 months after your last interaction unless a longer period is required by law or you request deletion sooner.

Depending on your location, you may have rights to access, correct, delete, or restrict certain uses of your personal information, or to object to processing and withdraw consent (for example, marketing emails). To exercise rights, contact us at info@mspwerks.com. We will respond consistent with applicable law. (MSPwerks)
 

California (CPRA). We do not “sell” personal information. If we engage in cross-context behavioral advertising on the Site in the future, we will provide required notices and choices. You can also control cookies in your browser and through any cookie banner provided.
 

EU/UK. You may lodge a complaint with your local supervisory authority if concerns remain after contacting us. (MSPwerks)

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No system is perfectly secure, so we cannot guarantee absolute security.

If you access the Site from outside the United States, your information may be transferred to the U.S. and processed there by MSPwerks and our service providers subject to appropriate safeguards.

The Site is intended for business users and is not directed to children under 16. We do not knowingly collect personal information from children.

The Site may contain links to third-party websites. Their privacy practices are governed by their own policies, and we are not responsible for those practices. (MSPwerks)

We may update this Privacy Policy from time to time. The “Effective date” above shows when it was last revised, and updates apply when posted on the Site. (MSPwerks)